We value your interest in the events, exhibitions, and workshops organized by the Museum. Our Refund and Cancellation Policy is designed to ensure a smooth process while accommodating unforeseen circumstances.

If you are unable to attend an event, exhibition, or workshop, you may nominate someone else to attend in your place.
Substitutions must be arranged with the registrar in advance and require written confirmation.

If you are unable to attend and wish to cancel your registration, you must inform the registrar in writing before the final payment deadline as displayed on the Heritage Transport Museum website.

Refunds will be processed according to the following schedule:

Full Refund: If cancellation is made at least 30 days prior to the event.
Partial Refund: If cancellation is made within 15 days before the event an administrative fee of a specific amount will be deducted.
No Refund: If cancellation is made less than 10 days before the event or in case of a no-show.

Refunds will be processed within 10-15 days and credited to the original method of payment.
Museum reserves the right to cancel or reschedule events, exhibitions, or workshops. In such cases, attendees will be offered a full refund or the option to transfer their registration to a future event.
Thank you for your understanding and cooperation. For any queries regarding the policy, please contact us.